That day was Saturday, the client delegation includes technical engineer, quality control and purchasing. Gelivable arranged technician, sales and quality control to support

During visit, the most talked topic is the technical information of anti glare glass. It’s the most concerned issue for client. They ever planned to proposed all kinds of solutions at the stage of product design, but for the lack of professional support, the performance of solutions were not good as estimated.

Our technical engineer discussed this point with client further and explained the file < AG glass processing and quality spec.>, this offered client more systematic and more professional purchasing standard.

Client agrees with us deeply, he said “ our clients are always focused on industrial industry, the product development cycle is always long, meanwhile, it has a strict requirement of supply chain. Our past supplier can deliver the glasses, but the quality of raw material isn’t stable all the time, the supplier of raw material always changed, this concerned us much.”

It’s a common issue of the industry. Gelivable Glass have been made cooperation with Europtec since 2014. Clients approved the quality of Europtec.

Meanwhile, we also asked why the customers were in such a hurry to visit the factory. Client told the truth, “in fact we have already played in several glass samples, the samples without an admission through the terminal client”. In the presentation of Gelivable Glass, he found out the blind spot in previous solutions. After internal evaluation, they decided to visit our company.

He said, we found out the feasible solutions finally.

Gelivable received the PO soon, but client came up with a critical requirement of lead time, we have to finish the custom AG glass in 5 days, because of the failure of previous samples.

Now the challenge begun

The samples production cost 10 days to go through every processing . How can we deliver the samples in 5 days under such condition of busy production schedule.

We started the plan to set up a special team which is formed by sales, purchasing, engineering and production staff. Finally, we find out the solutions to deliver samples in 5 days.

Mr. Lyu pointed out the important points and required us to deliver the 3 kinds of samples in time before he travelled to Australia

From that moment, Gelivable team followed up the progress closely

With the full cooperation of engineer and production team, the 3 kinds of cover glasses are finished in 3 days.

We all feel so happy to realize the client’s promise, to meet client’s lead time , also to support client to strive for the opportunity

Considering that client lack of the experience of AG glass, we not only delivered the samples by ourselves, but also started the support to offer professional training service.

This is the way that Gelivable show its professionalism.

Gelivable team are focused on tempered AG glass for industrial touch screen, we always stand by to make full preparation and 100% support.