Generally speaking, clients who consult AG glass can be divided into 2 groups
One group is to consult technical questions; the other group, who have suppliers already, wants to find out more professional AG glass supplier
For an inquiry, we always wait a long time after the quote. Customers will conduct a comparative evaluation of suppliers, shop around, and carefully screen. The process starts with matching vendors of sample making. The industrial industry is totally different from the consumer market, the communication phase is longer, the decision-making process is complex, and the decision-making risk assessment is rigorous.
We highly value every client who inquiry us.
The first time to get the customer’s drawings, the large size of AG glass cover plate, the size is larger, the industry is relatively low, but for the long enough, there are years of experience.
We make a background survey first, their market cover POS, automotive, financial, industrial, lottery, gaming, medical etc professional field. It’s exactly the one that Gelivable can serve.
In recent years, the domestic touch screen industry has developed so rapidly, but few manufacturers focus on the industrial sector, especially those which operate in this field deeply. We know that the requirements of customers are high, and our responsibilities are high, providing professional technical support for professional customers, which is the business value of our company.
Before the quotation, we made a detailed demand discussion, and sent the specified file, Detailed Spec. Of AG Glass, to the customer meanwhile. The purchasing from client’s side replied us quickly and invited their technical engineer to join the second round of discussion.
But they’re not familiar with AG glass, engineers had to asked their existing suppliers about AG spec.. After discussion, they realized that the existing suppliers can’t meet the spec. standard that Gelivable promised.
Gelivable’s technical standard is clearer than the existing suppliers, and the most important thing is to solve the technical problem that the customer has been troubled with for a long time.
During the second round of communication, the customer proposed to visit our factory.
Customer’s feedback is really fast.We assumed that the client’s delivery time should be tight. On the other hand, the accumulated technical standard has been recognized by the customer, and it accelerates the lead time well.